At CaseAdda, we are committed to delivering premium Apple & Samsung back covers. If you’re not satisfied, we’re here to help.

1. Return Window

We offer a 7-day return policy from the date of delivery.

To be eligible for return:

      • Product must be unused

      • In original packaging

      • No physical damage caused by customer

    2. Non-Returnable Items

        • Wrong model selected by customer

        • Products damaged due to misuse

        • Customized items (if applicable)

      3. Damaged / Wrong Product

      If you receive:

          • A damaged product

          • Wrong model

          • Manufacturing defect

        Please contact us within 48 hours of delivery with photo/video proof.

        4. Refund Process

        Once approved:

            • Refund will be processed within 5–7 working days

            • Amount will be credited to original payment method

          5. Exchange Policy

          Model exchange is allowed within 7 days (subject to stock availability).

          Contact

          📧 support@caseadda.com